{"id":2509,"date":"2025-12-18T06:47:23","date_gmt":"2025-12-18T11:47:23","guid":{"rendered":"https:\/\/enfra.ai\/blog\/?p=2509"},"modified":"2026-01-21T04:36:42","modified_gmt":"2026-01-21T09:36:42","slug":"how-to-use-knowledgebase-in-enfra","status":"publish","type":"post","link":"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/","title":{"rendered":"How to Use Knowledgebase in Enfra"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#How_to_Use_Knowledgebase_Step_by_Step\" >How to Use Knowledgebase (Step by Step)<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#Step_1_Open_Knowledgebase\" >Step 1: Open Knowledgebase<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#Step_2_Create_a_new_Knowledgebase_File\" >Step 2: Create a new Knowledgebase File<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#Option_1_Create_from_URLs_most_common\" >Option 1: Create from URLs (most common)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#Option_2_Create_from_Text_Content\" >Option 2: Create from Text Content<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#Option_3_Create_from_Google_SERP\" >Option 3: Create from Google SERP<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#Step_3_Upload_the_Knowledgebase_File_into_ChatGPT\" >Step 3: Upload the Knowledgebase File into ChatGPT<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#Step_4_Write_your_prompt_normally\" >Step 4: Write your prompt normally<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#Step_5_Reuse_the_same_Knowledgebase_files_anytime\" >Step 5: Reuse the same Knowledgebase files anytime<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#Practical_Ways_to_Use_Knowledgebase_Files\" >Practical Ways to Use Knowledgebase Files<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#If_youre_an_agency_SEO_or_content_writer\" >If you\u2019re an agency SEO or content writer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#1_Save_contact_details_used_in_CTAs_phone_email_links\" >1. Save contact details used in CTAs (phone, email, links)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#2_Write_content_using_your_clients_website_as_context\" >2. Write content using your client\u2019s website as context<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#3_Make_sure_internal_links_are_correct\" >3. Make sure internal links are correct<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#4_Keep_writing_style_consistent_across_writers\" >4. Keep writing style consistent across writers<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#If_you_write_content_for_a_SaaS_product\" >If you write content for a SaaS product<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#5_Help_ChatGPT_understand_your_product_correctly\" >5. Help ChatGPT understand your product correctly<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#6_Write_competitor_comparison_or_%E2%80%9CAlternatives%E2%80%9D_posts\" >6. Write competitor comparison or \u201cAlternatives\u201d posts<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#7_Avoid_outdated_or_incorrect_product_details\" >7. Avoid outdated or incorrect product details<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#If_youre_doing_SEO_or_content_optimization\" >If you\u2019re doing SEO or content optimization<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#8_Write_content_based_on_what_already_ranks_on_Google\" >8. Write content based on what already ranks on Google<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#9_Refresh_old_blog_posts_easily\" >9. Refresh old blog posts easily<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#Other_simple_but_useful_ways_to_use_the_Knowledgebase\" >Other simple but useful ways to use the Knowledgebase<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#10_Save_FAQs_notes_or_internal_knowledge\" >10. Save FAQs, notes, or internal knowledge<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/#Final_thought\" >Final thought<\/a><\/li><\/ul><\/nav><\/div>\n\n<p>If you\u2019re seeing <strong>Enfra&#8217;s Knowledgebase <\/strong>for the first time, here\u2019s the simplest way to think about it:<\/p>\n\n\n\n<p><strong>Knowledgebase lets you give ChatGPT (and other AI tools) information they doesn\u2019t already know &#8211; and reuse that information anytime.<\/strong><\/p>\n\n\n\n<p>Instead of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>pasting the same links again and again<\/li>\n\n\n\n<li>explaining your product or client in every chat<\/li>\n\n\n\n<li>providing phone numbers, emails, or CTAs so ChatGPT doesn\u2019t make things up<\/li>\n<\/ul>\n\n\n\n<p>You save that information once, and Enfra can add it to your AI chats whenever you need it.<\/p>\n\n\n\n<p>Below are <strong>practical, everyday ways people use the Knowledgebase<\/strong>, but first, here\u2019s how to use it.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Use_Knowledgebase_Step_by_Step\"><\/span>How to Use Knowledgebase (Step by Step)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>You only need to learn this once. After that, it becomes very easy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_1_Open_Knowledgebase\"><\/span>Step 1: Open Knowledgebase<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Open Enfra and click <strong>Knowledgebase<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"516\" src=\"https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-145656-1024x516.png\" alt=\"\" class=\"wp-image-2539\" srcset=\"https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-145656-1024x516.png 1024w, https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-145656-300x151.png 300w, https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-145656-768x387.png 768w, https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-145656.png 1283w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>This is where all your saved context lives &#8211; things like websites, notes, or SEO research you want ChatGPT to use.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"432\" src=\"https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-150257-1024x432.png\" alt=\"\" class=\"wp-image-2540\" srcset=\"https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-150257-1024x432.png 1024w, https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-150257-300x127.png 300w, https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-150257-768x324.png 768w, https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-150257-1536x648.png 1536w, https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-150257.png 1723w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_2_Create_a_new_Knowledgebase_File\"><\/span>Step 2: Create a new Knowledgebase File<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Click <strong>Create<\/strong>.<\/p>\n\n\n\n<p>You\u2019ll see three options. Most people start with the first one.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"534\" src=\"https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-150354-1024x534.png\" alt=\"\" class=\"wp-image-2541\" srcset=\"https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-150354-1024x534.png 1024w, https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-150354-300x156.png 300w, https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-150354-768x400.png 768w, https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-150354-1536x800.png 1536w, https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-150354.png 1595w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Option_1_Create_from_URLs_most_common\"><\/span>Option 1: Create from URLs (most common)<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>Use this when you want ChatGPT to understand a website.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1014\" height=\"725\" src=\"https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-150451.png\" alt=\"\" class=\"wp-image-2542\" srcset=\"https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-150451.png 1014w, https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-150451-300x214.png 300w, https:\/\/enfra.ai\/blog\/wp-content\/uploads\/2025\/12\/Screenshot-2026-01-21-150451-768x549.png 768w\" sizes=\"auto, (max-width: 1014px) 100vw, 1014px\" \/><\/figure>\n\n\n\n<p>Examples:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your client\u2019s service pages<\/li>\n\n\n\n<li>Your SaaS product pages<\/li>\n\n\n\n<li>A competitor\u2019s website<\/li>\n<\/ul>\n\n\n\n<p>Paste the URLs (one per line), give the file a name, and create it.<br>Enfra will scrape and save the content for you.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Option_2_Create_from_Text_Content\"><\/span>Option 2: Create from Text Content<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>Use this when you already have the information written down.<\/p>\n\n\n\n<p>Examples:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>CTA phone numbers and emails<\/li>\n\n\n\n<li>Brand or tone guidelines<\/li>\n\n\n\n<li>Notes you usually paste into prompts<\/li>\n<\/ul>\n\n\n\n<p>Paste the text, name the file, and save it.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Option_3_Create_from_Google_SERP\"><\/span>Option 3: Create from Google SERP<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>Use this when writing or updating SEO content, and you want your AI tool to have access to the full content of page 1.<\/p>\n\n\n\n<p>Enter a keyword, choose a country, fetch Google results, and select which ranking pages you want to include as context.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_3_Upload_the_Knowledgebase_File_into_ChatGPT\"><\/span>Step 3: Upload the Knowledgebase File into ChatGPT<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Once your Knowledgebase File is created, it\u2019s saved in your library.<\/p>\n\n\n\n<p>Inside a ChatGPT conversation:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open Enfra<\/li>\n\n\n\n<li>Select the Knowledgebase File<\/li>\n\n\n\n<li>Click <strong>Upload to Chat<\/strong><\/li>\n<\/ul>\n\n\n\n<p>That\u2019s it. ChatGPT now has that information available while responding.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_4_Write_your_prompt_normally\"><\/span>Step 4: Write your prompt normally<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You don\u2019t need special prompts.<\/p>\n\n\n\n<p>Just write what you normally would:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cWrite a blog post on\u2026\u201d<\/li>\n\n\n\n<li>\u201cCreate a landing page for\u2026\u201d<\/li>\n\n\n\n<li>\u201cRewrite this article\u2026\u201d<\/li>\n<\/ul>\n\n\n\n<p>Because the context is already attached, ChatGPT will automatically use it.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_5_Reuse_the_same_Knowledgebase_files_anytime\"><\/span>Step 5: Reuse the same Knowledgebase files anytime<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You can reuse the same Knowledgebase file:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Across multiple chats<\/li>\n\n\n\n<li>Across multiple pieces of content<\/li>\n\n\n\n<li>Over days or weeks<\/li>\n<\/ul>\n\n\n\n<p>If something changes, just update the Knowledgebase file once.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Practical_Ways_to_Use_Knowledgebase_Files\"><\/span>Practical Ways to Use Knowledgebase Files<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"If_youre_an_agency_SEO_or_content_writer\"><\/span>If you\u2019re an agency SEO or content writer<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Save_contact_details_used_in_CTAs_phone_email_links\"><\/span>1. Save contact details used in CTAs (phone, email, links)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you write content for clients, you\u2019ve probably dealt with this:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wrong phone number in a blog<\/li>\n\n\n\n<li>Old email address<\/li>\n\n\n\n<li>Missing or inconsistent CTA details<\/li>\n<\/ul>\n\n\n\n<p><strong>How Knowledgebase helps<\/strong><\/p>\n\n\n\n<p>Create a small file with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Approved phone numbers<\/li>\n\n\n\n<li>Emails<\/li>\n\n\n\n<li>CTA text the client wants used<\/li>\n<\/ul>\n\n\n\n<p>Now whenever you write content, ChatGPT automatically uses the correct contact details.<\/p>\n\n\n\n<p>No more double-checking every post.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Write_content_using_your_clients_website_as_context\"><\/span>2. Write content using your client\u2019s website as context<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>AI often gets client services <em>almost right<\/em> &#8211; but not quite.<\/p>\n\n\n\n<p><strong>How Knowledgebase help<\/strong>s<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add your client\u2019s key service pages as a Knowledgebase file<\/li>\n\n\n\n<li>Enfra scrapes and saves the content<\/li>\n\n\n\n<li>Upload that context when writing blogs or landing pages<\/li>\n<\/ul>\n\n\n\n<p>Now ChatGPT:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Understands what the client actually offers<\/li>\n\n\n\n<li>Uses the right terminology<\/li>\n\n\n\n<li>Links to real service pages instead of guessing<\/li>\n<\/ul>\n\n\n\n<p>This is one of the most common and useful ways agencies use the Knowledgebase.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Make_sure_internal_links_are_correct\"><\/span>3. Make sure internal links are correct<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Internal links are easy to get wrong:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wrong URLs<\/li>\n\n\n\n<li>Linking to the homepage instead of a service page<\/li>\n\n\n\n<li>Missing links altogether<\/li>\n<\/ul>\n\n\n\n<p>Because the URLs are part of the Knowledgebase, ChatGPT knows which pages exist and what they\u2019re about, so suggested links are usually correct.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Keep_writing_style_consistent_across_writers\"><\/span>4. Keep writing style consistent across writers<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If multiple people write content for the same client:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tone varies<\/li>\n\n\n\n<li>Structure changes<\/li>\n\n\n\n<li>CTAs feel inconsistent<\/li>\n<\/ul>\n\n\n\n<p>Create a Knowledgebase File with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Writing style guidelines<\/li>\n\n\n\n<li>Formatting rules<\/li>\n\n\n\n<li>Examples of good content<\/li>\n<\/ul>\n\n\n\n<p>Upload it whenever you write.<br>This helps new writers produce on-brand content faster.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"If_you_write_content_for_a_SaaS_product\"><\/span>If you write content for a SaaS product<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Help_ChatGPT_understand_your_product_correctly\"><\/span>5. Help ChatGPT understand your product correctly<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Many SaaS writers face this problem:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cThe AI doesn\u2019t really understand our product.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p><strong>How Knowledgebase helps<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add your product pages and feature pages as a Knowledgebase file<\/li>\n\n\n\n<li>Upload it when writing blog posts<\/li>\n<\/ul>\n\n\n\n<p>Now ChatGPT:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Describes features correctly<\/li>\n\n\n\n<li>Mentions the right use cases<\/li>\n\n\n\n<li>Links to the correct product pages<\/li>\n<\/ul>\n\n\n\n<p>This is especially helpful if you\u2019re new to the product or the product is complex.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Write_competitor_comparison_or_%E2%80%9CAlternatives%E2%80%9D_posts\"><\/span>6. Write competitor comparison or \u201cAlternatives\u201d posts<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Comparison content takes time to research.<\/p>\n\n\n\n<p><strong>How Knowledgebase helps<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create one Knowledgebase File from your website<\/li>\n\n\n\n<li>Create another from a competitor\u2019s website<\/li>\n\n\n\n<li>Upload both into the same chat<\/li>\n<\/ul>\n\n\n\n<p>ChatGPT can now:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Compare features accurately<\/li>\n\n\n\n<li>Explain differences clearly<\/li>\n\n\n\n<li>Give accurate pricing comparisons<\/li>\n\n\n\n<li>Avoid making things up<\/li>\n<\/ul>\n\n\n\n<p>This makes writing \u201cX vs Y\u201d or \u201cX Alternatives\u201d posts much easier.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Avoid_outdated_or_incorrect_product_details\"><\/span>7. Avoid outdated or incorrect product details<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>AI sometimes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mentions old features<\/li>\n\n\n\n<li>Misses new ones<\/li>\n\n\n\n<li>Describes pricing incorrectly<\/li>\n<\/ul>\n\n\n\n<p>Keeping updated product information in the Knowledgebase reduces these mistakes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"If_youre_doing_SEO_or_content_optimization\"><\/span>If you\u2019re doing SEO or content optimization<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8_Write_content_based_on_what_already_ranks_on_Google\"><\/span>8. Write content based on what already ranks on Google<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Guessing what to include in an article is hard.<\/p>\n\n\n\n<p><strong>How Knowledgebase helps<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create a Knowledgebase file from Google SERPs for a keyword<\/li>\n\n\n\n<li>Upload it before writing<\/li>\n<\/ul>\n\n\n\n<p>ChatGPT can now:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>See what competitors cover<\/li>\n\n\n\n<li>Identify missing sections<\/li>\n\n\n\n<li>Help you write more complete content<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"9_Refresh_old_blog_posts_easily\"><\/span>9. Refresh old blog posts easily<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Old content often stops ranking because search intent changes.<\/p>\n\n\n\n<p><strong>How Knowledgebase helps<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create a SERP Knowledgebase file for the keyword<\/li>\n\n\n\n<li>Upload it along with your old article<\/li>\n<\/ul>\n\n\n\n<p>Ask ChatGPT to update the content based on current results.<\/p>\n\n\n\n<p>This makes content refresh much faster.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Other_simple_but_useful_ways_to_use_the_Knowledgebase\"><\/span>Other simple but useful ways to use the Knowledgebase<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"10_Save_FAQs_notes_or_internal_knowledge\"><\/span>10. Save FAQs, notes, or internal knowledge<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You can also use the Knowledgebase for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>FAQs<\/li>\n\n\n\n<li>Customer questions<\/li>\n\n\n\n<li>Internal notes<\/li>\n\n\n\n<li>Brand rules<\/li>\n<\/ul>\n\n\n\n<p>Any information you often repeat to ChatGPT is a good candidate for a Knowledgebase file.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Final_thought\"><\/span>Final thought<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The Knowledgebase isn&#8217;t something you need to overthink.<\/p>\n\n\n\n<p>If you\u2019ve ever:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Re-explained the same thing to ChatGPT<\/li>\n\n\n\n<li>Fixed the same mistake more than once<\/li>\n\n\n\n<li>Pasted the same links repeatedly<\/li>\n<\/ul>\n\n\n\n<p>That information probably belongs in the Knowledgebase.<\/p>\n\n\n\n<p>Start small. Add more as you go.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019re seeing Enfra&#8217;s Knowledgebase for the first time, here\u2019s the simplest way to think about it: Knowledgebase lets you give ChatGPT (and other AI tools) information they doesn\u2019t already know &#8211; and reuse that information anytime. Instead of: You save that information once, and Enfra can add it to your AI chats whenever you &#8230; <a title=\"How to Use Knowledgebase in Enfra\" class=\"read-more\" href=\"https:\/\/enfra.ai\/blog\/how-to-use-knowledgebase-in-enfra\/\" aria-label=\"Read more about How to Use Knowledgebase in Enfra\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[],"class_list":["post-2509","post","type-post","status-publish","format-standard","hentry","category-aiseo"],"_links":{"self":[{"href":"https:\/\/enfra.ai\/blog\/wp-json\/wp\/v2\/posts\/2509","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enfra.ai\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/enfra.ai\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/enfra.ai\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/enfra.ai\/blog\/wp-json\/wp\/v2\/comments?post=2509"}],"version-history":[{"count":15,"href":"https:\/\/enfra.ai\/blog\/wp-json\/wp\/v2\/posts\/2509\/revisions"}],"predecessor-version":[{"id":2543,"href":"https:\/\/enfra.ai\/blog\/wp-json\/wp\/v2\/posts\/2509\/revisions\/2543"}],"wp:attachment":[{"href":"https:\/\/enfra.ai\/blog\/wp-json\/wp\/v2\/media?parent=2509"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/enfra.ai\/blog\/wp-json\/wp\/v2\/categories?post=2509"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/enfra.ai\/blog\/wp-json\/wp\/v2\/tags?post=2509"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}