Privacy Policy

1. Introduction

Welcome to EnfraAI Inc.! This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our SaaS platform. By using EnfraAI Inc., you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our services to you.

2.1 Personal Information

Account Information: When you register for an account, we collect your name, email address, phone number, and company details.
Payment Information: We collect payment details to process transactions.

2.2 Usage Data

Log Data: We collect information such as your IP address, browser type, pages visited, and the time and date of your visit.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information.

2.3 Communication Data

Emails and Correspondence: We collect and store communications sent through our platform, including emails and chat messages.

3. How We Use Your Information

We use the collected information for various purposes:

To Provide and Maintain Our Service: Including the use of your data to monitor the usage of our service.
To Manage Your Account: To manage your registration as a user.
For Payment Processing: To process and manage payments.
To Communicate with You: To send you updates, newsletters, marketing, and promotional materials.
To Improve Our Service: To understand how our users use our service to make improvements.

4. How We Share Your Information

We do not share your personal information with third parties except as described in this Privacy Policy.

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, analytics, customer support, and email delivery. These providers are contractually obligated to protect your information and use it only for the services we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

You have the following rights regarding your personal information:

Access: You have the right to access the personal information we hold about you.
Rectification: You have the right to request correction of any inaccurate personal information we hold about you.
Erasure: You have the right to request the deletion of your personal information.
Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

8. Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

9. Compliance with Google's Limited Use Policy

We comply with Google's Limited Use requirements, restricting the use of Gmail data to provide or improve user-facing features that are prominent in the requesting application's user interface. We do not use Gmail data for any other purposes.

10. Google Analytics 4 Data Access

Enfra allows users to connect their Google Analytics 4 account to provide user-facing website, SEO, AEO, marketing performance, traffic, content, and conversion analysis features. When you connect Google Analytics 4 to Enfra, we request read-only access using the Google Analytics OAuth scope https://www.googleapis.com/auth/analytics.readonly. This scope allows Enfra to view and download Google Analytics data, but does not allow Enfra to create, edit, delete, or manage your Google Analytics accounts, properties, users, permissions, or settings.

Depending on the features you use, Enfra may access Google Analytics 4 account, property, and reporting data, including website or app traffic metrics, page and landing page performance, user, session and event metrics, acquisition data such as source, medium, campaign and channel information, conversion or key event performance, and other Google Analytics dimensions and metrics selected or requested by you.

We use Google Analytics 4 data only to provide and improve Enfra’s user-facing product features, including analysis, dashboards, recommendations, reports, workflows, and insights requested by you. We do not use Google Analytics 4 data for advertising, retargeting, personalized ads, credit decisions, lending purposes, or resale.

Enfra does not sell Google Analytics 4 data. We do not transfer Google Analytics 4 data to advertising platforms, data brokers, or information resellers. We may share Google Analytics 4 data with service providers only as necessary to provide Enfra’s user-facing features, operate our infrastructure, secure the service, comply with law, or as otherwise permitted by the Google API Services User Data Policy.

Enfra may store selected Google Analytics 4 data, reports, derived insights, and related configuration information in your Enfra account to provide historical analysis, dashboards, recommendations, workflows, and other product functionality. We retain this data only for as long as necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, or until you disconnect the integration or request deletion, subject to reasonable backup and legal retention requirements.

You can revoke Enfra’s access to Google Analytics 4 at any time through your Google Account permissions page or, where available, from your Enfra account settings. After access is revoked or the integration is disconnected, Enfra will no longer access new Google Analytics 4 data. You may also contact us to request deletion of Google Analytics 4 data stored by Enfra.

We use reasonable administrative, technical, and organizational safeguards to protect Google Analytics 4 data, including access controls and encryption in transit. Access to Google Analytics 4 data is limited to authorized systems and personnel who need it to provide, maintain, secure, or support Enfra.

Enfra’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

11. Chrome Extension-Specific Privacy Practices

When you use our Chrome Extension, we may collect and process additional types of information to provide its functionality:

11.1 Extension Permissions and Behavior

Our extension may access the content of webpages on sites like chat.openai.com (ChatGPT), gemini.google.com (Gemini), and claude.ai (Claude), solely to enhance user experience by injecting relevant information from your Enfra account.
The extension does not collect or store any personal data from these sites.

11.2 Data Handling

Data fetched through the extension via APIs may be stored on our secure backend servers to support core features such as history, analytics, or personalization. This data is not shared with third parties except as required to operate or improve the service, or as required by law.
We do not access, transmit, or store any content from conversations on third-party platforms (ChatGPT, Gemini, Claude).

11.3 Chrome Web Store Compliance

Our extension complies with the Chrome Web Store User Data Policy and uses permissions only for the purpose of enhancing user-facing features.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@enfra.ai
Address: EnfraAI Inc., 8 The Green, Ste A, Dover, DE, 19901